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Terms of services


This Acceptable Use Policy ('AUP') sets forth provisions of acceptable use of ReadyToGoOnline.com networks and services. All users of ReadyToGoOnline.com networks and services are required to comply with this policy and all applicable laws and regulations in full, in addition to all terms and conditions of applicable agreements, and any additional policies that may be applicable to a specific service offered by ReadyToGoOnline.com. ReadyToGoOnline.com strives to provide its customers with the highest quality Internet service available, while at the same time respecting the standards that have been created both within the Internet community, and by legislation. To that end, inappropriate or abusive activities and conduct will not be tolerated on ReadyToGoOnline.com networks. ReadyToGoOnline.com reserves the right to modify this AUP from time to time, without notice. Users of ReadyToGoOnline.com networks are encouraged to review this AUP often for changes or new information. Please send questions, comments, or complaints regarding this AUP to abuse@readytogoonline.com.

COMPLIANCE

Domain Name Purchases & Other Services
Passage of time: This Agreement will change over time. If, as a result of such a change, you no longer agree with the terms of this Agreement, you agree that your exclusive remedy is to transfer your domain name registration or other services to another provider or request of us that we cancel your domain name registration or other services.

Duties
Each user is responsible for complying with this AUP, and for providing assistance to ReadyToGoOnline.com in investigating and resolving any issue, as ReadyToGoOnline.com may request from time to time. Additionally, ReadyToGoOnline.com customers and users are required to determine the conditions of, and comply with, the acceptable use policies or equivalent documents of all network(s) which their data transits. Users will be held responsible for the actions of any third party agent that acts on behalf of, or for the benefit of, any end user, and such end users shall be held directly accountable for any violations of this AUP by third party agents.

ReadyToGoOnline.com does not control the content of data traversing ReadyToGoOnline.com networks; accordingly, ReadyToGoOnline.com assumes no responsibility for the content of any data or communication that may be transmitted over ReadyToGoOnline.com networks.

Configuration
* Revise this Acceptable Use Policy which shall be posted at Tnchosting.com's web site; and
* All systems which are connected to ReadyToGoOnline.com networks shall be configured in accordance with industry standards, applicable laws and regulations, specifically to conform with approved 'Request For Comments' standards documents which are published from time to time by the Internet Engineering Task Force.
* Systems connected to ReadyToGoOnline.com networks shall not be configured in any way which obscures system-identity information.
* Proxy servers of any kind shall be configured so as to prevent unauthenticated use from the public Internet.

Reporting Obligations
* Customers of ReadyToGoOnline.com are responsible for immediately reporting to ReadyToGoOnline.com any issue which could compromise the stability, service or security of any user or system connected to ReadyToGoOnline.com networks.
Resellers and Downstream Service Providers
* Resellers of ReadyToGoOnline.com services are responsible for informing their customers of this AUP and for enforcing its restrictions with regard to their customers' actions. Breach or non-compliance of this AUP by a customer or end-user of a reseller shall be considered a violation of this AUP.

PROHIBITED USES
These lists are not meant to be exhaustive, but merely illustrative of examples of inappropriate and improper conduct, which are prohibited on ReadyToGoOnline.com networks.

Illegal Use
ReadyToGoOnline.com' Networks may only be used for lawful purposes. The transmission, distribution, or storage of any data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to material or data which:
* Infringes any copyright, trademark, trade secret, or other intellectual property right.
* Violates export control laws or regulations.
* Violates any party's confidentiality rights.
* Constitutes use or dissemination of child pornography.
* Is illegal or unlawful.

Abuse
The following general actions are considered 'abuse' and are strictly prohibited:
* Any conduct which is inconsistent with generally accepted norms and expectations of the Internet community (whether or not detailed in this AUP). ReadyToGoOnline.com reserves the right, in its sole discretion, to make a determination whether any particular conduct violates such norms and expectations.
* Using ReadyToGoOnline.com networks to transmit material that ReadyToGoOnline.com believes to be illegal, obscene, or inappropriate.
* Forging of message headers or identity information, or taking any action with the intent of bypassing restrictions or limits on access to a specific service or site. This prohibition does not restrict the legitimate non-commercial use of pseudonymous or anonymous services.
* Falsifying identity or contact information (whether given to ReadyToGoOnline.com, to the InterNIC, or other parties).

Security
Users of ReadyToGoOnline.com networks must configure their systems in a secure manner. Should a user's system be exploited by unauthorized persons, the user is responsible for both reporting the violation (where applicable), and then fixing the exploited system. For instance, should the security of a mail server be compromised to distribute unsolicited emails, the user is responsible for immediately re-configuring the system to prevent further unauthorized use.

Users are prohibited from interfering or attempting to interfere with services ('Denial of Service Attacks'), whether intentionally or through neglect, of any other user, host, or network. The prevention of 'unintentional attacks', such as infection and subsequent propagation of computer viruses, are the responsibility of every user: anti-virus software should be installed on every system which connects to ReadyToGoOnline.com networks.

Users are prohibited from injecting, intentionally or negligently, false or unauthorized network control data into ReadyToGoOnline.com networks, for instance in the form of incorrect routing or DNS information.

E-Mail
Users are prohibited from engaging in improper use or distribution of electronic mail ('e-mail'). Users are strictly prohibited from engaging in any of the following activities:
* Sending unsolicited mass or commercial e-mail ('spamming') for any purpose whatsoever.
* Having third parties send out commercial emails on any user's behalf .Using ReadyToGoOnline.com facilities to receive replies from unsolicited emails (commonly referred to as 'drop-box' accounts).
*
Configuring any email server in such a way that it will accept:
third party emails for forwarding (commonly known as an 'open mail relay'). If a site has roaming users who wish to use a common mail server, the mail server must be configured to require some form of user identification and authorization.
third party emails for forwarding (commonly known as an 'open mail relay'). If a site has roaming users who wish to use a common mail server, the mail server must be configured to require some form of user identification and authorization.
Mass or commercial email may be sent only to recipients who have expressly requested receipt of such e-mails, by the sending of an email request to the person performing the mass or commercial mailings. This exchanging of requests, acknowledgements, and final confirmations (commonly referred to as a 'double opt-in' process) must be adhered to in their entirety for any mass or commercial email to be considered 'solicited' by ReadyToGoOnline.com.
Users that send mass or commercial e-mail are required to maintain complete and accurate records of all e-mail subscription requests, specifically including the email and associated headers sent by every subscriber, and to immediately provide ReadyToGoOnline.com with such records upon request of ReadyToGoOnline.com. Subscriptions that do not have a specific recipient generated email request associated with them are invalid, and are strictly prohibited.
In the absence of positive, verifiable proof to the contrary, ReadyToGoOnline.com considers complaints by recipients of e-mails to be de-facto proof that the recipient did not subscribe or otherwise request the e-mail(s) about which a complaint was generated.

Usenet (also known as Netnews or Newsgroups)
ReadyToGoOnline.com recommends that users not post to any newsgroup until they have familiarized themselves with the subjects, established guidelines, and restrictions of such newsgroups. All Usenet guidelines and restrictions are incorporated herein by reference, and users of ReadyToGoOnline.com networks agree to adhere to such guidelines unconditionally.

Without limitation of the foregoing, it is strictly prohibited to engage in any of the following activities:
* Making any posting for commercial purposes (including without limitation the pointing to specific URLs for commercial purposes), except where such postings are expressly permitted under the charter and/or Frequently Asked Questions (FAQ) of an applicable newsgroup.
* Posting binary files to newsgroups whose charter or name does not include allowances for such files.
* Canceling newsgroup postings other than your own, or using auto-responders or cancel-bots (except in cases of official newsgroup moderators performing their duties).
* 'Excessive Cross-Posting' (ECP) or 'Excessive Multi-Posting' (EMP), or 'Usenet spam': ReadyToGoOnline.com retains the exclusive right to define these and other terms, however, we generally defer to the definitions found at http://www.cybernothing.org/faqs/net-abuse-faq.html
* Disrupting newsgroups with materials, postings, or activities that are (as determined by ReadyToGoOnline.com in its sole discretion), excessive, or repetitious, unless such materials or activities are expressly allowed or encouraged under the newsgroup's name, FAQ, or charter.
* Performing any unauthorized creation, cancellation, or removal of newsgroups.

The legitimacy of a given post or cancellation is generally determined by the official newsgroup or mailing-list moderator, therefore, ReadyToGoOnline.com usually defers to their judgment on these issues, however, ReadyToGoOnline.com retains the exclusive right to make these determinations.

OUR SERVICES:
Domain name registrations are only for limited terms, terms which end on the expiration date. For domain names which are created as a new registration out of the available namespace, the term begins on the date the domain name registration is acknowledged by the applicable registry; for domain names registrations which were not returned to the available namespace, the term begins on the date the previous registrant's domain name registration was acknowledged by the applicable registry. You agree that we and your Primary Service Provider are not liable or responsible in any way for any errors, omissions or any other actions by the registry administrator arising out of or related to a request to register, renew, modify the settings for, or transfer of a domain name registration (our limitation of liability is explained further, below). You further agree that domain name registration is a service, that domain name registrations do not exist independently from services provided pursuant to this or a similar registration agreement with a registrar, and that domain name registration services do not create a property interest.

EXPIRATION AND RENEWAL OF SERVICE(S): You acknowledge that it is your responsibility to keep your own records and to maintain your own reminders regarding when your domain name registration or other Services are set to expire. As a convenience to you, and not as a binding commitment, we and/or your Primary Service Provider may notify you via an email message or via your account when renewal fees are due. Should these fees go unpaid, your Services will expire or be cancelled. Payment must be made by credit card or such other method as we may allow or require from time to time. If you select automatic renewal of the Service(s), we may attempt to renew the Service(s) a reasonable time before expiration, provided your credit card or other billing information is available and up to date. You acknowledge that it is your responsibility to keep your billing information up to date and that we are not required to, but that we may, contact you to update this information in the event that an attempted transaction is not processed successfully. *please note: for certain TLDs, the automatic renewal option is not available

CANCELATIONS: ReadyToGoOnline.com offers a 30 day money back guarantee for shared hosting and email service and support. Marketing and software support DO NOT offer this money back guarantee. After the first 30 days we required a 1 month notice to cancel any account. Account cancellations can be completed by logging into your billing account @ readytogoonline.com and cancelling the unneeded services, or by calling support anytime @ 888-927-2872.

AFTER EXPIRATION OF THE TERM OF A DOMAIN NAME REGISTRATION: Immediately after the expiration of the term of domain name registration services and before deletion of the domain name in the applicable registry's database, you acknowledge that we may direct the domain name to name-servers and IP address(es) designated by us, including, without limitation, to no IP address or to IP address(es) which host a parking page or a commercial search engine that may display advertisements, and you acknowledge that we may either leave your WHOIS information intact or that we may change the contact information in the WHOIS output for the expired domain name so that you are no longer the listed registrant of the expired domain name.

Reactivation Period Process. For a period of approximately 30 days after expiration of the term of domain name registration services, you acknowledge that we may provide a procedure by which expired domain name registration services may be renewed. You acknowledge and agree that we may, but are not obligated to, offer this process, called the 'reactivation period.' You acknowledge that you assume all risks and all consequences if you wait until close to or after the expiration of the original term of domain name registration services to attempt to renew the domain name registration services. You acknowledge that we, for any reason and in our sole discretion, may choose not to offer a reactivation period and that we shall not be liable therefore. You acknowledge that reactivation period renewal processes, if any, may involve additional fees which we and your Primary Service Provider may determine. You acknowledge and agree that we may make expired domain name services(s) available to third parties, that we may auction off the rights to expired domain name services (the auction beginning close to the end or after the end of the reactivation period), and/or that expired domain name registration services may be re-registered to any party at any time.
After the reactivation period, you agree that we may either (i) discontinue the domain name registration services at any time thereafter, (ii) that we may pay the registry's registration fee or otherwise provide for the registration services to be continued, or, (iii) if we auctioned the domain name services to a third party, that we may transfer the domain name registration services to such third party.
In the case of (i), above, you acknowledge that certain registry administrators may provide procedures by which discontinued domain name registration services may nonetheless be renewed. You acknowledge and agree that we may, but are not obligated to, participate in this process, typically called the 'Redemption Grace Period' ('RGP'). You acknowledge that we, for any reason and in our sole discretion, may choose not to participate in the RGP process with respect to any or all of your domain name registration services and that we shall not be liable therefore. If available, RGP typically ends between 30 and 42 days after the end of the reactivation period of the domain name services, as the reactivation period applied to you. The typical RGP fee is $160 plus any registration fees. You agree that we are not obliged to contact you to alert you that the domain name registration services are being discontinued.
In the case of (ii), above, you acknowledge that we may then set the name-servers and the DNS settings for the domain name services, that we set the DNS to point to no IP address or to IP address(es) which host parking page(s) or a commercial search engine that may display paid advertisements, and you acknowledge that we may change the contact information in the WHOIS output for the expired domain name so that you are no longer the listed registrant of the expired domain name. You acknowledge that we do not have to pay you any of the proceeds, if any, we may earn as a result. You agree that we are not obliged to contact you to alert you that the domain name registration services are being continued. In this case, the domain name will be designated as being in the extended redemption grace period ('ERGP'), and you will be allowed to assume, during the first 120 days of the then extant registration term, complete management of the domain name services, including the right to control the DNS settings, provided that you pay a fee of $160 (US dollars) plus any registration fees. After the end of the 120-day period, if you do not exercise your rights under this provision, you agree that you have abandoned the domain name services, and relinquish all rights and use of the domain name services.
In the case of (iii), above, the third party who won the auction for the domain name services will control the domain name services, including control over the WHOIS information and the DNS settings. You may recover the domain name registration services for a period of up to 42 days after the end of the reactivation period, as such reactivation period applied to you. You agree that we are not obliged to contact you to alert you that the domain name registration services are or were auctioned. You acknowledge that we do not have to pay you any of the proceeds, if any, we may earn as a result of such an auction. To exercise your rights to recover auctioned domain name services, you must contact us and provide us with a certified letter addressed to 'Expiration Recovery' and including documents setting forth your identity and address, which identity and address must be the same as that of the registrant as it was listed in the WHOIS information for the domain name services prior to expiration, a copy of a commonly accepted (in the United States) picture ID (such as a drivers license or passport) which supports your identity and address claim, a front and back photocopy of your credit card and you must a statement authorizing payment of the reinstatement fee to such credit card, which is $160 plus any registration fees. In doing so, you must provide us with sufficient time to allow us to receive and evaluate your documents and to contact the auction winner prior to the end of 30 days after the end of the reactivation period of the domain name services.

IF LAWSUIT(S) ARE THREATENED: If we are sued or threatened with lawsuit in connection with Service(s) provided to you, we may turn to you to indemnify us and to hold us harmless from the claims and expenses (including attorney's fees and court costs). Under such circumstances, you agree that you will, upon demand, obtain a performance bond with a reputable bonding company or, if you are unable to obtain a performance bond, that you will deposit money with us to pay for our reasonably anticipated expenses in relation to the matter for the coming year. Such deposit will be drawn down as expenses are incurred, with all account notices sent to the WHOIS contact information provided in association with your domain names and/or account. We shall not be obliged to extend you any credit in relation to such expenses and we may terminate the Services for a failure to make or renew such a deposit. We will return any unused deposit upon the later of one year from deposit or the conclusion of the matter.

LIMITATION OF LIABILITY:

YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY (1) SUSPENSION OR LOSS OF THE SERVICE(S), INCLUDING, WITHOUT LIMITATION, DOMAIN NAME REGISTRATION SERVICES, (2) USE OF THE SERVICE(S), INCLUDING, WITHOUT LIMITATION DOMAIN NAME REGISTRATION SERVICES, (3) INTERRUPTION OF OUR SERVICES OR INTERRUPTION OF YOUR BUSINESS, (4) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO OUR WEB SITE(S) OR SERVICE(S) OR DELAYS OR ACCESS INTERRUPTIONS YOU EXPERIENCE IN RELATION TO A DOMAIN NAME REGISTERED WITH US; (5) LOSS OR LIABILITY RESULTING FROM ACTS OF OR EVENTS BEYOND OUR CONTROL (6) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (7) THE PROCESSING OF AN APPLICATION FOR A DOMAIN NAME REGISTRATION; (8) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT IDENTIFIER OR PASSWORD; OR (9) APPLICATION OF THE DISPUTE POLICY. YOU ALSO AGREE THAT NEITHER WE NOR YOUR PRIMARY SERVICE PROVIDER WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE OR YOUR PRIMARY SERVICE PROVIDER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR OR YOUR PRIMARY SERVICE PROVIDER'S MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR REGISTRATION OF THE DOMAIN NAME, BUT IN NO EVENT GREATER THAN FOUR HUNDRED DOLLARS ($400.00 US Dollars). BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES, OUR AND/OR YOUR PRIMARY SERVICE PROVIDER'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.